Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours to make adjustments.
After your order has been shipped, you can cancel your order up to 14 days after the order is delivered.
Returns & Refunds
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why on unused items, we’re happy to swap them, issue a refund or store credit.
Returns have to be:
- Unused and show no signs of being used
- All labels still attached
- No smells, perfumes or anything of the sorts
- Not display signs of being worn
If items are returned and show any of these signs, the item will not be accepted. We will reject a shipment if we find an item is worn.
After receiving your item, the product must be shipped back to us within 14 days. The item needs to be returned and you will be responsible for the return shipping fees; please keep the tracking details as proof. We do not issue return labels.
We stand behind everything we sell. If you are not satisfied with your purchase; please get in touch with us if you need to return a purchase.
We offer a 14 day refunds policy.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for visiting our store